Yellow Lemon Party Hire

Privacy Policy 

ABN: 70538242693

Phone: 0424 191 134

​

Yellow Lemon Party Hire ("I," "me," or "my") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how I collect, use, disclose, and protect your information when you interact with my party hire services in Western Australia.

​

1. Information I Collect

I may collect personal information about you when you use my party hire services, make inquiries, or interact with me in any way.

This information may include:

• Contact information (such as name, address, email address, and phone numbers)

• Payment details and Financial Information, such as bank account details (BSB and account number)

• Event details

• How you found out about the business

• Requesting feedback and reviews

• Any other information you provide to me voluntarily

​

2. How I Use Your Information

I use the personal information I collect for the following purposes:

• To provide and manage my party hire services

• To communicate with you about your bookings, inquiries, and other related matters

• To process payments and invoices

• To personalize and improve your experience with my services

• To comply with legal and regulatory requirements

• To process bond refunds and refunds efficiently

​

3. Disclosure of Your Information

I may disclose your personal information to third parties in the following circumstances:

• To service providers, subcontractors, and vendors who assist me in operating my business and providing my services (e.g., delivery services, grazing companies, other event businesses)

• When required by law or legal process

• To protect my rights, property, or safety, or the rights, property, or safety of others

​

I utilize the Wix platform for my website hosting and operations. Please note that by using my website, you are subject to Wix's privacy policy, which can be found on their website. I encourage you to review Wix's privacy policy to understand how they collect, use, and protect your information when you visit my website.

​

I utilize the Xero platform for invoicing and managing bookings. Please note that by engaging with my services, you are subject to Xero's privacy policy, which can be found on their website. I encourage you to review Xero's privacy policy to understand how they collect, use, and protect your information when you use my services.

​

I never request sensitive banking details (e.g., credit card numbers, PINs) via insecure channels.

​

4. Collection of ID Photos

In some instances, I may require customers to provide a photo of their identification (ID) upon the collection of hired items. This measure is undertaken to verify the identity of the individual collecting the items and to ensure compliance with my terms and conditions. The collection of ID photos is primarily for verification purposes and to prevent unauthorized pickup of hired items. Types of IDs: Acceptable forms of identification may include driver's licenses, passports, or other government-issued identification documents. Any ID photos collected will be securely stored and handled in accordance with applicable privacy laws and regulations. We will not use these photos for any purpose other than verification and internal record-keeping. Customers may request access to their ID photos or request deletion of such photos from our records by contacting us using the contact information provided in this Privacy Policy.

​

5. Data Security

I take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and I cannot guarantee absolute security. While I strive to protect your personal information, I cannot ensure or warrant the security of any information you transmit to me, and you do so at your own risk.

I will promptly notify you if I become aware of any security breaches involving your personal information that could result in unauthorized access, use, or disclosure.

Please be aware that despite my efforts to safeguard your personal information, I cannot guarantee that personal information collected will not be disclosed in a manner that is inconsistent with this Privacy Policy.

​

6. Social Media Use

I may use social media platforms to engage with my customers, promote my services, and share relevant content. When you interact with me on social media platforms (such as liking my posts, commenting, or sending direct messages), your interactions may be visible to others and may be subject to the privacy policies of those platforms.

Please note that any information you post or share on social media platforms may be publicly available, and I encourage you to exercise caution and discretion when disclosing personal information in such environments. I am not responsible for the privacy practices or content of social media platforms.

​

7. Feedback, Reviews and Photographs

I welcome and appreciate feedback and reviews from my customers regarding their experiences with my services. If you choose to provide feedback, testimonials, or photographs of events featuring my products or services, please be aware that:

• Your feedback, testimonials, and photographs may be used on my website, social media platforms, or other promotional materials to showcase the quality of my services and products.

• By providing feedback, testimonials, or photographs, you grant me the right to use, reproduce, and publish them for promotional purposes.

• I may edit or modify feedback, testimonials, or photographs for clarity, consistency, or to fit my promotional needs.

• I will not disclose personal information (such as full names or contact details) without your explicit consent when using feedback, testimonials, or photographs for promotional purposes.

​

Please be aware that if you leave feedback on public platforms such as Facebook or Google Reviews, your full name may be displayed in accordance with the platform's policies. Additionally, copies of these reviews, including your name and the source of the review, may be used on my social media channels or on my website to highlight customer experiences and satisfaction.

If you do not wish for your feedback, testimonials, or photographs to be used for promotional purposes, please inform me, and I will respect your request.

​

8. Your Rights and Choices

You have the right to:

• Access and update your personal information

• Object to the processing of your personal information

• Request the deletion of your personal information

• Opt-out of receiving marketing communications 

​

9. Changes to This Privacy Policy

I may update this Privacy Policy from time to time by posting the revised version on the website, any changes are effective immediately.

​

10. Sale of the Business

In the event that my business is sold or transferred, personal information collected about my customers may be disclosed or transferred as part of the transaction. However, the new owner or operator will be required to continue protecting your personal information in agreement with this Privacy Policy and applicable laws unless you are notified otherwise.

​

11. Contact Us

If you have any questions or concerns about this Privacy Policy or my privacy practices, please contact me at yellowlemonpartyhire@gmail.com

​

12. Consent to Privacy Policy

By providing me with your personal information and using my services, you consent to the terms of this Privacy Policy and agree to the collection, use, and disclosure of your personal information as outlined herein.

​

​